Case Studies

A) Backround

• Need to replace legacy PBX
• Need for secure method for deploying BYOD
• Need to improve work efficiency

B) Reason for Deployment:

• Need to display office phone number on incoming/outgoing calls from mobile devices
• Automatic billing separating work related calls from private calls
• Display of original caller phone number on mobile devices even when calls are routed via one's office pbx
• Improving security management on address book
• Seamless integration of intra-office calls with mobile devices

C) Result from deploying uniConnect

• Made mobile device becoms part of an extention of biz phone: reduction in the need for other workers to pick up incoming calls for other employees.
• Increase in worker's satisfaction by using one's favorite mobile device for work yet not disclosing one's personal phone number.
• BYOD: eliminate/reduction in monthly phone expenditures since company does not have to furnish mobile devices to employees.

Case Study [Japanese]

Case study by Air Co.: Tokyo University of Agriculture and Technology
Case Study [Japanese]

Unidata chose to work with Answer VAS and CommuniGate Systems's CommuniGate Pro primarily because of its reputation. It provides them with greatly improved performance and monitoring capabilities, compared to other solutions on the market. "The current migration of users to CommuniGate Pro is a first step to test the real Unified Communications", says Roberto Venerucci Unidata SpA CEO, "The satisfaction of our customers is our best reward and we are really interested in exploring the potential of the total CommuniGate Pro solution."
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CommuniGate Systems and Answer VAD deliver robust, efficient e-mail solutions to ENEA (National Agency for New Technologies Energy and Sustainable Economic Development) in Antarctica.
"Our confidence in the potential of CommuniGate Pro led us to choose it in such an extreme situation as the mission in Antarctica", said Piero Angelo Cavoli of the Antarctic Technical Unit of ENEA , "Where reliability and secure communications is of utmost importance, it simply could not be questioned."
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"With the implementation of CommuniGate Pro I was able to reduce the cost of managing our email service by at least 5,000 euro per year, and have removed the need for an external services partner to run the servers. But the most important thing is that now I can independently manage CommuniGate Pro with internal staff and respond quickly to customer requests! This allows me to plan growth of services without having to think about hiring new staff immediately."
Mr Mirco Morello, Chief Executive Officer, MACCOM
Case Study

CommuniGate Systems' partner in Japan, S&I, have used the CommuniGate Pro platform and open APIs to develop a fixed-mobile-convergent (FMC) solutions called uniConnect, for the iPhone/iPad and Android devices. S&I deployed uniConnect with Kyoritsu Sasshi Corporation, Japan to help them improve their corporate business communications capabilities.
The application is aimed at enterprise users, enabling them to extend their office PBX functionality to mobile devices. uniConnect is revolutionary, offering one mobile device for personal and biz use with separate billing. With uniConnect mobile devices become an office extension for both in and outbound calls; displaying of office number for outbound calls and the originating caller ID for incoming calls via corporate IP PBX. uniConnect devices, also offers calls hold, call transfer, group park pickup, security features such as remote wipe by end user via and IVR interface.
Case Study by S&I on: Kyoritsu Sashi KK, Kanagawa Pref. Japan [Japanese]
Case Study by S&I on: Sunnet KK, Kanagawa Pref. Japan [Japanese]

Deutsche Telekom International Carrier Sales & Solutions use CommuniGate Pro and Pronto! to help telecom carriers deliver value added communications applications in the Cloud model. Dr Ulrich Hammerschmidt and Steve Donald talk about how they deliver to both carriers and communities in this CommuniGate Systems video case study.
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